INTELITY, homework for session 5

With offices in several major international cities, Intelity is a software solution company focused on the self-service market. Only a few years later of 2007, Intelity became the first company to install tablets in guest rooms to connect hoteliers and their guests in ways that had never before been possible. In just a short time, they have established themselves as a leader in service technology for use on multiple devices, , including in-room tablets.

 Products:

ICE BEDSIDE: With ICE Bedside on in-room tablets, guests have an instant, direct line of communication to the hotel staff and concierge without picking up a phone or waiting in line. They are able to make requests for in-room dining, housekeeping and wake-up calls with an easy-to-use, interactive menu.
Key features: Compatible with iPad and Android, Multiple languages, Immediate access to business intelligence, Replace in-room print materials, Room controls, Real-time editing of content and graphics.

ICE MOBILE: Provides the digital engagement you need to start listening to their requests before, during, and even after their stay. Guests can use the app to place an in-room dining order, schedule service at a hotel spa, check loyalty program account information, or book reservations from any location in the world.
Key features: Compatible with iPad and Android, Multiple languages, Immediate access to business intelligence, Replace in-room print materials, Room controls, Real-time editing of content and graphics.

ICE WEB: Present Intelity’s ICE guest services interface on a page associated with your hotel website, and your guests will have automatic access to this menu of hotel information and guest services whenever they load the site
Key features: Nearly 24/7 technical support, Optional as hotel network landing page, More integrations than any other company (PMS, POS, etc.), Easy-to-use guest-facing interface, Real-time content editing, Compatible with connected devices, including laptops and PCs.

ICE TV: Intelity’s ICE transforms your guestroom television from a passive entertainment device into an interactive guest service dynamo. With a click of the remote control, guests can change channels or order lunch, choose a movie or schedule a wake-up or a turn down
Key features: Mobile-to-TV streaming, Room controls, Around-the-clock tech support, Easy-to-use guest-facing interface, Key partnerships with leading hotel TV providersCompatible with nearly any TV.

ICE MULTIPROPERTY: Intelity’s ICE Multi-Property allows brands and management firms to combine an entire portfolio into one mobile app.
Key features: Streamlined mobile presence, Link all property apps into one interface, Reservation booking, Loyalty program login, Build property-specific guest service menus, Multiple languages, Immediate access to business intelligence, Filters to facilitate property searches.

Link to video:
https://vimeo.com/99538762